"I’m writing to express our gratitude for your assistance during the Green Aircraft and Final Deliveries of our aircraft. It was a great comfort to us to know that there was somebody on the ground regularly inspecting the aircraft and monitoring the resolution of issues. ACL picked up on approximately 85 snags during the process many of which would have gone unnoticed had we not instructed you and the rest would have prolonged our final delivery session in Montreal.

We also appreciate your assistance in dealing with the regulatory side prior to and at delivery to ensure a smooth process to the issue of the Certificate of Airworthiness by our aviation authority.

We would certainly instruct you again on any further aircraft purchase. Thanks again for your attention to detail and swift efficient service."

Ms. Alison Mulford, MCP Continental